FAQS

How do I become involved in the Healthy Conversation Skills work in Leicester, Leicestershire and Rutland?

View the training information that is available and outline your interest in an email to mecc@leics.gov.uk. Dependent upon where you are based in Leicester, Leicestershire and Rutland someone will respond to you.

Is the eLearning free?

The eLearning is free to access and can be repeated as many times as you like. We recommend once you have completed the eLearning to familiarise yourself with the additional learning and resources to further your learning. The eLearning offers a base level of knowledge for the face to face training to build on. If after completing the eLearning you are interested in yourself or colleagues attending the face to face training please enquire through the website.

What benefit will Healthy Conversation Skills have to my organisation?

Both staff and clients benefit from Healthy Conversation Skills training. Clients are supported to change their behaviour through effective conversations and staff feel more confident in having conversations. Consistency of training across your organisation enables everyone to support behaviour change or plant a seed through effective communication. The simplicity of the approach based upon Making Every Contact Count+ principles ensures whatever the job role, the training can be useful to you or your staff.