What is MECC?

Making Every Contact Count enables organisations and individuals to alter how they interact with people through learning how to recognise opportunities to talk to people about their wellbeing. It's about 'what matters to Sarah' instead of 'what is the matter with Sarah'.

There are different levels of training available, including an eLearning package

Making Every Countact Count
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Healthy Conversation Skills Training

Our training consists of two 3-hour training sessions in which you will discover:

  • How you can support someone to explore their own health and wellbeing
  • How using more effective responses can help people find their own solutions
  • How you can support someone to think about their own behaviour change plan

The training is based around the principles of Making Every Contact Count, or MECC.

Support For Improving Wellbeing

No Smoking Illustration

Stopping smoking

Information about smoking and its effects, and offering brief advice

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Diet and weight

Key messages around diet and weight, and what support is available

Exercise Illustration

Physical activity

Information on increasing physical activity and what support is available

No Alcohol Illustration

Alcohol and drugs

Effects of alcohol on health and wellbeing and support available

Improved Mental Health Illustration

Mental wellbeing

Support available for those struggling with mental health


View resources to support promotion and delivery of Making Every Contact Count


Discover how you can support someone to explore their own health and wellbeing.

Frequently Asked

Find answers to frequently asked questions on this page