Watch this video of Aisha having an open conversation with a health care professional
Watch this video of Amanda having a conversation at her local library
Watch this video of Adam having a conversation with a First Contact Plus advisor
A snapshot of the health and wellbeing issues/risks learnt during the Healthy Conversation Skills training, alongside the philosophies and skills explored
Training resources for staff are a key element of a Making Every Contact Count (MECC) programme. The success of a MECC programme will depend on the quality of the training and on sustaining the competence and confidence of staff to deliver the key messages and information to the public.